Frequently Asked Questions
I completed my course. Where is my certificate of completion?

Certificates are manually sent out to ensure compliance with the Secretary of State's guidelines. Our team aims to issue certificates as soon as possible. 

If you have not received your certificate of completion after 24-hours, and if it is not in your email spam folder, please contact our support team at or call (888) 605-6682.

We appreciate your patience. 

Where can I contact support?
Our support team may be contacted by email at or by phone at (888) 605-6682. We look forward to assisting you! 
I completed the Online Notary Course and have obtained my certificate. What next steps must I take to become a Notary Public?

Congratulations on having successfully completed the Online Notary Course! You are now one step closer to becoming a Notary Public. 

Below you will find the link to register for the state exam, as well as several other links to helpful resources. We are not involved in that part of the process of becoming a Notary Public. You should register through a separate entity called CPS HR Consulting which is authorized by the Secretary of State to administer the exam (See below link):


CPS HR Registration Link 


You can check the below link for the exam schedule: 



In summary, once you pass your notary exam, you will submit your fingerprints via Live Scan for a background check (you can find a list of locations that offer this service near you at the Secretary of State's website). 

Upon approval, you will receive your notary commission packet. The next step is then to purchase and file your bond with your county clerk's office within 30 days of the commencement of your commission, and to purchase your supplies including your seal and journal.
What can I expect on the Notary Exam?

According to CPS HR Consulting, the exam administrators, the notary exam is 1-hour long with 45 multiple choice questions. 5 of the questions do not count towards your score. You need to earn a scaled score of 70% to pass the exam. The following is link to CPS HR Consulting's website, where they provide a more detailed breakdown of the content you can expect on the exam: